Showing posts from April, 2014

The Power of Listening (Part 1)

  Last week, I had the honor of facilitating a communication competence workshop for a company that was looking to improve their employee's listening skills. The upper management in this organization was frustrated by the lack of listening that was occurring on a day to day basis. This organization understood the reality that effective listening directly relates to increased productivity, workplace relationships, and most importantly, revenue! I have been teaching listening skills for the past decade and am very aware that effective listening is imperative to both our personal and professional success. Unfortunately, too many of us don't realize the importance of listening in our everyday lives and fewer of us actually work towards becoming more effective listeners. Effective listening is valued and expected in most professions. Whether you are a CEO, a computer engineer, a nurse, photographer, marketing manager, hair stylist, a teacher, stay at home mom, or stud